Frequently Asked Questions
▸What is Game Guessr?
Game Guessr is a free guessing game: you're shown a moment from a video game — a 360° panorama, a screenshot, a sound or a video clip — and you have to name the game. Play solo, take on the Daily challenge, climb the Campaign, or face other players in Multiplayer.
▸Is Game Guessr free? What is the energy system?
Yes, Game Guessr is free to play. Registered accounts use energy: you start with 5, each game or level costs 1, and you regenerate 1 energy every 30 minutes (up to 5). Guests can try a couple of games without an account. Going Premium removes the energy limit entirely.
▸What does Premium include?
Premium gives you unlimited energy, every campaign chapter, private multiplayer lobbies, custom game modes and ad-free play. Premium+adds a ×2 XP & coins boost on every game, a 500 coins welcome gift and an exclusive frame with a Dragonet pet. Either one supports the servers and keeps the game free for everyone.
▸How much is Premium, and can I cancel?
Premium is €2.99 per month or €19.99 per year; Premium+ is €3.99 per month or €29.99 per year — the yearly plans save you around 44%. You can stop the renewal at any time from your profile, in two clicks: your access stays active until the end of the period you already paid for. Payments are handled by Stripe — we never see or store your card details.
▸Can I get a refund?
Yes, if you change your mind quickly. A refund can be requested in one click from your profile as long as you have played less than 1 hour since subscribing and subscribed less than 24 hours ago. The refund cancels the subscription immediately and removes the rewards that came with it (bonus coins and cosmetics). Beyond those limits, use the contact form — see our Terms for the full policy.
▸What game modes are there?
360° Panorama and Classic (2D screenshot) in solo, the Daily (one shared challenge per day), Multiplayer (real-time, fastest guess wins), and the Campaign which mixes panorama, console-choice, sound, video, snail-reveal and Location (guess on a map) levels.
▸How does the Daily challenge work?
Every day, everyone gets the same game to guess in a few tries, with a new hint after each miss. Win days in a row to build a streak. Logged-in players keep their history and can catch up on past days.
▸How can I contribute to improving Game Guessr?
You can contribute in 2 ways. The first is to create panoramas in your favorite games by following the tutorial on the Help me page. The second is to go Premium, which supports the servers and keeps the game free for everyone.
▸How do I appear in the ranking of image contributors?
Simply upload your panorama images of your favorite games (see the Help me page). Once created, you will have to wait for a moderator to accept your image. If they do, you gain 1 point in the ranking of image contributors available on the home page. Only the top 10 in the ranking are displayed.
▸How to check your number of images accepted by moderation?
You can view this information directly from your profile when you are logged in.
▸I found a bug, how can I report it?
If the problem is with a panorama or a screenshot, use the Report button shown at the end of the round — it reaches us directly with the image concerned. For anything else, go to our Discord and describe your problem in the bug section. Please feel free to provide screenshots if necessary.
▸How do I delete my account and my data?
From your profile, at the bottom of the account panel. Deletion is immediate and permanent: your account, scores, progress and player data are erased. If you have an active subscription, cancel it first — deletion is blocked while a subscription is running, so that you never lose a period you have paid for.
▸I have another question
For any other question or request, join our Discord or write to us through the contact form.